Do you have a chrome plate question? Then don’t hesitate to get in touch with us at Chrome Plating – we’ll be able to answer any and all of them. First, however, have a read of our FAQs to see if your question can be answered here.
Do I have to do any prep work before sending something for chroming?
No. Here at Chrome Plating, we do all the preparation work on your behalf. All you have to do is send your item in to us in its simplest form (so if it can be dismantled, please do so).
Can you chrome stainless steel?
Unfortunately not. However, if you need us to we can mirror polish your stainless steel pieces to make them look as good as new.
Do you work on aluminium?
Absolutely yes! However, you should bear in mind when working on aluminium that it can be harder to achieve a good finish on this metal when compared to others. Similar to stainless steel, however, it can be mirror polished to look simply stunning if the plating process doesn’t take as well as it should.
Do you drop items off?
If you’re in our local area we can offer a delivery service. However, we usually post the majority of the items back to our customers via recorded delivery. If you’re sending something in to us, we would advise you to use recorded delivery as well just in case, as well as making sure your pieces are insured just in case something happens on the way.
What do I do if I’m not happy with the results?
It’s very rare for one of our customers to be unhappy with the chroming and rechroming results that we achieve but in the event that you are not as satisfied as you expected to be, let us know within seven days of receiving your invoice and we’ll be able to deal with the situation. We have years of experience in our chosen field and know the best ways to achieve results, which is why our customers are always happy ones.
Once the plating process has come to an end, we give the piece in question a good inspection to make sure that the work is up to scratch. All work is checked properly before being returned to the customer and if we judge that the work done is sub-par, we will let you know and redo it until we’re satisfied.
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Watch the video below. It applies to our chrome plating electroplating services, as well.